1 Connection phase
You share your goals and issues with us. We agree on the support parameters and the number of hours you will need.
2 Contract phase
We send a draft contract for your review. Once approved, the contract is signed by both parties.
3 Payment phase
A prepayment for the first support month is made. Subsequent prepayments are on a monthly basis.
4 Engagement phase
You meet your dedicated project manager to agree on a statement of work, outline your expectations and make a detailed plan for the first month.
5 Maintenance phase
We begin maintenance of your website, keeping you informed of our progress via your preferred communication channels.
1 Connection phase
You share your needs and goals with us. You provide us with the list of extensions and integrations required for Magento 2 or direct access to your current website (a NDA can be signed if needed).
2 Estimation phase
We prepare a first rough estimate for the project based on the data and information you provided.
3 Contract phase
We send a draft contract for your review. Once approved, the contract is signed by both parties and a first deposit payment is made for the Discovery of the project.
4 Engagement phase
You meet your dedicated project manager to finalise cost estimates, review the full scheme of work and agree on timelines.
5 Payment phase
A prepayment of 50% based on the estimated value of your project will initiate the development phase. The next payment milestones match the agreement in your scheme of work.
6 Development phase
We start work on your project, keeping you informed of our progress each step of the way until the successful launch.
7 Website Launch
After the final testing and your approval
1 Connection phase
You share your needs and goals with us via phone, email or messenger.
2 Estimation phase
We prepare a rough estimate for the project.
3 Contract phase
We send a draft contract for your review. Once approved, the contract is signed by both parties and the first deposit payment is made.
4 Engagement phase
You meet your dedicated project manager to finalise cost estimates, review the full scheme of work and agree timelines.
5 Payment phase
Prepayment of 50% based on the estimated value of your project will initiate the development phase. The next payment milestones are according to agreement in SOW.
6 Development phase
We start the work on your project, keeping you informed of our progress every step of the way.
7 Website Launch
After the final testing and your approval
1 Payment phase
A prepayment for the chosen type of audit is made.
2 Access phase
We are getting access to the Magento back-end, Google Analytics account, SSH and Git. An NDA can be signed if requested.
3 Audit phase
Three weeks of the audit process.
4 Report phase
We are sending you the finished report of our findings.
5 After
audit support
We are happy to estimate and fix the issues we identified, but you are under no pressure to continue using our services after the audit.
1 Payment phase
A prepayment for the chosen type of audit is made.
2 Access phase
We are getting access to the Google Analytics account, hotjar or other tools if available. An NDA can be signed if requested.
3 Interview phase
You share your goals and issues with us during the interview with the UX expert. We are getting all the answers to our questions.
4 Audit phase
Two weeks of the audit process with designing of the element we propose.
5 Report phase
We are sending you the finished report about our findings together with a presentation of the results on the call.
6 After
audit support
We are happy to estimate and fix the issues we identified, but you are under no pressure to continue using our services after the audit.
