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Magento SUPPORT
& MAINTENANCE

In a competitive world, ambitious e-commerce business will only succeed by managing its time and resources effectively.
Our magento website

Support approach

1
Connection Phase

You share your goals and issues with us. We agree on the support parameters and the number of hours you will need.

Schedule a free consultation
3
Payment Phase

A prepayment for the first support month is made. Subsequent prepayments are on a monthly basis.

5
Maintenance Phase

We begin maintenance of your website, keeping you informed of our progress via your preferred communication channels.

2
Contract Phase

We send a draft contract for your review. Once approved, the contract is signed by both parties.

4
Engagement Phase

You meet your dedicated project manager to agree on a statement of work, outline your expectations and make a detailed plan for the first month.

 
what are Our Magento
maintenance services

Since we have been in the market since 2014, we know how to make a Magento site run smoothly. Our packages leave you free to grow your business in the sure knowledge that your store is in capable hands.

With a well-defined range of services delivered every month for a single fixed payment, you always know what to expect from our monthly support package. Not only do we deliver the best solutions, we also help you choose which solutions are right for you. Luxinten have all the skills and experience to keep your store running while you focus on products, marketing and sales.

You have enough to consider without worrying about updates, extensions & general maintenance. But our support packages mean total peace of mind.

 
Magento Upgrade

The latest version of Magento will give you access to new options and tools, plus the latest extensions and plugins.

Performance Monitoring

Knowing your website’s day-to-day performance is in competent and professional hands allows you to focus on your business.

Extension Updates

Updating your website with the latest extensions will deliver improved performance and a better shopping experience for your customers.

Testing

Giving your website’s code, structure and operations a rigorous examination identifies potential problems and sets your mind at rest.

Bug Fixing

Detecting and fixing bugs not only improves your website’s performance, it also gives your store the highest assurance of quality.

Project Management

Dedicated project ownership gives you a reliable contact who is always available to discuss your needs, expectations and concerns.

Improving User Experience

Your customers are the lifeblood of your business. Improving their shopping experience will promote your products, boost your sales and build customer loyalty.

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